| Customization: | Available |
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| Cleaning & Maintenance: | Stain Resistant |
| Colour: | Customized |
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FAQ
Q: Are you trading company or manufacturer ?
A: We are factory.
Q: Do you provide samples ? Is it free or extra ?
A: Yes, we could offer the sample to test and check quality for free, but we do not pay for the cost of freight.
Q: How do you ship the samples and how long does it take to arrive?
A: We usually ship them by DHL, UPS and FedEx. It usually takes 10-20 days to arrive. Airline and sea shipping also optional.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock. or it is 15-45 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do you offer guarantee for the products?
A: Yes, we offer 1 year warranty for our products.
Q: What is your terms of payment ?
A: Payment<=10000USD, 100% in advance. Payment>=10000USD, 50% T/T in advance ,balance before shipment. We'll show you the photos of the products and packages before you pay the balance.
Q: Do you have any MOQ limit for first order?
A: Low MOQ, it is different from each models.
Q: Is it OK to print our logo on your product?
A: Yes. Please inform us formally before our production and confirm the design based on our sample after getting your authorization letters.
Q: What is your terms of packing?
A: Generally, we pack our goods in color boxes. If you have legally registered patent, we can pack the goods in your branded boxes once we get your authorization letter.
Q: How to deal with the faulty?
A: Firstly, our products are produced in strict quality control system and the defective rate will be less than 0.01%. Secondly, during the guarantee period, we will send new ones with new order, Or we can discuss the solutions.
Vivian
Our commitment is to guarantee 100% satisfaction and provide the best quality and service to our customers through our extensive overseas experience.
welcome to your enquiry!!!
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